We're here to help repair your broken PURR glass pipes with our expertise!
Email us at firstname.lastname@example.org with your repair request & clear photos in order to get your repair approval before placing your order.
Repairs may include: mouthpiece repair, ground joint repair, etc.
The repair item must be cleaned thoroughly like new & free of exterior decorations, i.e. stickers, etc. to allow proper handling for repair. An additional $25 Professional Cleaning Fee will be applied if cleaning is required.
Note: We cannot offer any guarantee on non-PURR proudcts. Due to the nature of glass, repairs may incur further damage during the repair & even break on rare occasion. In the event an authentic PURR item breaks during repair, you’ll be able to redeem your repair value (less shipping/fees) as a gift code to shop our website.